Tyre breakdowns can happen at any time. Fleet customers need a service that can take the call, identify the fitment and coordinate roadside assistance.
Fleet i24 is our network for that work, running 24 hours a day, seven days a week, for dealer partners.
Why a dealer needs one
Fleet i24 helps dealers support customers who operate beyond their local fitting area, while maintaining their own customer relationship.
Discuss your customers’ routes and requirements with our team to understand how the network can support your business.
How a dealer uses it with their own fleet customers
In practice it works like this. You sell the fleet contract. Your customer gets a number to ring and rings it whenever they are stuck, at any hour. The network takes the call, locates the vehicle, dispatches a fitter within range and gets the right size fitted. The work stays inside the network’s dealers, and the customer stays yours.
What makes that work on the day is stock. A breakdown network is only as good as the tyre that turns up, Fleet i24 sits behind 90,000 truck tyres and 20,000 bus and coach tyres held across three depots, on a fleet of our own vehicles, with an 18:00 cut-off and same-day collection available from Oldbury every day of the year.
Get the fitment right before the contract starts and there are fewer calls to make. The load index and speed symbol guide and the axle load calculator are the two most useful things to have open when specifying for a fleet, and both are free with no login.
Planning cover for your customers
When discussing Fleet i24, have the following information and questions ready so the service can be matched to your customers’ operations.
- How are out-of-hours calls handled?
- What cover is available on your customers’ regular routes?
- Where does the stock behind the call-out come from, and how deep is it in the sizes your customers use?
- How are invoicing and customer communication managed?
- What happens to the casing that comes off, and is there any value coming back to you for it?
On the last one: suitable casings removed during a breakdown may have a retread value, and our casing credit scheme is how that value comes back.
Joining
Fleet i24 is set up per account. Tell the desk where your customers run and what they run, and we will go through how the cover would work for them. Call +44 (0)121 520 5215 or email sales@gbtyres.net. The wider picture of what comes with an account is on dealer support.
Cover your fleet customers nationally
The contract stays yours. The cover, the stock and the fitters come from the network.